Legal
Privacy Policy
Last updated: 8 October 2026
1. Who we are
Wellbeing Kitchen is an English-language food editorial website operated from 24 Willow Lane, Bristol, BS1 4QJ, Great Britain. We publish lifestyle content about food, diet, nutrition, vegetables, fruits, balanced meals and meal planning. We also provide a form that lets visitors request information about a 7-day meal plan delivery arrangement in London. This Privacy Policy explains how we handle information submitted through the website and how we keep that handling proportionate to the purpose of the request.
2. Information you choose to provide
When you use our forms, you may provide your name, email address, phone number, city, delivery address, preferred start date, menu type, meals per day, number of people, ingredient preferences, allergens, contact topic and message. Newsletter-style forms may collect an email address only. We ask for visible labels and relevant fields so that you understand what is being requested before you send it.
You should only submit information that is accurate, current and suitable for the request. If you include extra details in a free-text box, we will treat them as part of your request. Please keep those notes focused on practical food preferences, delivery access, household size and communication needs.
3. Information collected automatically
Like most websites, our hosting environment may receive basic technical information such as browser type, approximate time of visit, referring page, device type and pages requested. We use this information to keep the website available, understand broad usage patterns and improve page performance. Our cookie banner lets you choose how preference cookies are stored in your browser.
4. Why we use information
We use submitted information to receive and review plan requests, respond to contact messages, provide confirmation through the thank-you page, maintain accurate business records, improve the clarity of our forms and understand which pages help visitors most. We do not use the information to make exaggerated promises about food outcomes. The purpose is practical: communication, planning, service handling and website improvement.
5. Lawful bases
Where UK privacy rules apply, our handling may rely on your consent, a request made before entering an arrangement, legitimate interests in operating a food editorial website, or compliance with record-keeping duties. Consent is relevant where you choose optional communications or cookie preferences. You can withdraw optional choices by contacting us or changing browser storage settings.
6. Sharing information
We do not sell personal information. We may share limited details with providers that help host the website, receive messages, manage communications or support delivery planning. Those providers should only use information for the purpose of providing their service to us. We may also share information where required by law, where necessary to protect our rights, or where needed to handle a request you have asked us to progress.
7. Retention
We keep information only for as long as it is useful for the purpose collected, unless a longer period is reasonably needed for business records, dispute handling or compliance. Contact messages may be kept long enough to manage a reply and maintain continuity. Plan request details may be kept long enough to understand the request, communicate with you and review service quality.
8. Your choices and rights
You may ask us to access, correct or delete information about you, subject to lawful limits. You may also object to certain handling or ask us to restrict use in some circumstances. To make a request, contact [email protected] and include enough detail for us to identify the relevant message or form submission.
9. Security
We use reasonable organisational and technical measures to reduce the risk of unauthorised access, alteration or loss. No website can promise perfect security, so we encourage visitors to send only the practical information needed for the request. The thank-you page displays a summary using safe escaping so submitted text is treated as text rather than page code.
10. International access
The website is aimed at Britain, with a London delivery request focus. Website infrastructure and support tools may process information in other locations where suitable safeguards or service terms apply. We aim to keep any transfer proportionate to operating the site and responding to requests.
11. Children
The website is intended for adults interested in food, nutrition and meal planning. We do not knowingly ask children to submit personal information through the plan request or contact forms. If you believe a child has submitted information, contact us so we can review and remove it where appropriate.
12. Updates
We may update this Privacy Policy as the website, forms or business processes change. The date at the top shows the latest version. Significant changes will be reflected on this page, and continued use of the website means the current version applies to later visits.
13. Practical handling of plan details
Plan request details can include information about menu style, number of people, meals per day, preferred start date, delivery access and ingredients you would rather avoid. We use those details to understand whether the request is practical and to shape any follow-up communication. We do not need unrelated personal history, financial details or broad lifestyle notes to review a meal planning request. If you send extra information that is not needed, we may ignore it, remove it where practical or keep it only as part of the original message record.
14. Contact about privacy
For privacy questions, contact [email protected] or write to Wellbeing Kitchen, 24 Willow Lane, Bristol, BS1 4QJ, Great Britain. Please include the email address or phone number used in the relevant form so we can locate the request. We may ask for reasonable confirmation before making changes, because we need to avoid sharing or changing information for the wrong person. We aim to respond during business hours and to keep the conversation clear and proportionate.